Airdrie Food Bank obtains clients' personal information in order to qualify their family for our services. Such personal information may include name, address, telephone number, age, family situation, medical information, proof of income and accommodation costs. Airdrie Food Bank will not use this information other than in its assessment and provision of services to a client family. Airdrie Food Bank will not disclose this information to any third parties other than affiliated agencies or service partners that would reasonably expect it, except as required by law.
Donor personal information such as name, address, telephone number, or e-mail address is used strictly to provide: (a) charitable donation receipts, (b) a thank you for your donation and (3) our newsletter if you wish to receive it. If at any time you do not wish to receive our newsletter, simply contact us and we will remove your name. Airdrie Food Bank will not disclose this information to any third parties, except as required by law.
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized volunteers have access to client and donor information, based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter.
Volunteers and Staff
All who volunteer at the Airdrie Food Bank are asked to sign a document agreeing to keep all client information confidential and to adhere to the Canadian Food Bank code of Ethics. Staff and board members are also required to follow the above-referenced Code.
On our website we may collect information that cannot identify you personally, such as that provided by your web browser to our web server, including such information as the site you linked from, the IP address of the computer you are using, your domain type, and your browser version. Browser information is automatically recorded as part of transmitting information over the Internet. We may use it to help us display information in the best format for you as well as to evaluate the effectiveness of this web site.
We collect information provided by you in an e-mail message addressed to us, and we use this information only for the purpose for which the information was submitted.
Links to Third Party Websites
We do provide hyperlinks to to other web sites. However, Airdrie Food Bank does not control third party web sites and is not responsible for the contents of any hyperlinked third party websites or any hyperlink in a hyperlinked site. Airdrie Food Bank does not recommend or approve any third party web site hyperlinked from this Site nor does it accept any liability to any person for the content available through any such hyperlink.
We protect your personal information and adhere to all legislative requirements with respect to protecting privacy. We do not rent, sell or trade our mailing lists. We will never use your address or other personal information beyond providing you with the product, information or service you requested and to keep you informed and up to date on the activities of the Airdrie Food Bank, including programs, services, special events, funding needs, opportunities to volunteer or to give. If at any time you wish to be removed from any of these contacts simply contact us by phone or e-mail and we will gladly accommodate your request. Although it is highly unlikely, we may be required by law to provide information to law enforcement or judicial authorities in certain cases.
The Airdrie Food Bank was established in March 1984 when local churches signalled a critical need. A member of each church was recruited to the board. Donations of food and money came from the congregations to fill hampers. The Anglican Church provided a room for the Food Bank with storage in various locations.
Initially, requests for hampers were few and were handled by volunteers as the requests came in. Card files tracked the number of times a client received a hamper. As the number of requests increased, arrangements were made for Family Services to take the calls for applications. Regular hamper-filling days, Tuesday and Friday mornings, were established and volunteers made the decisions on eligibility according to income and circumstances.
In 1995, as demand increased (about 20 hampers/month), Family Services could no longer monitor the calls, but offered a phone, a computer and space in their office for Food Bank use. The Food Bank hired a coordinator to process client calls two mornings a week, Mondays and Thursdays, and to arrange for hampers to be filled by volunteers the next day.
The church basement became too small for the number of requests being handled, and for the storage of supplies. In 1998, with the help of social planning at the City of Airdrie, space was secured in the newly opened Regional Health Building. The Food Bank's office, grocery shelves and storage space were together in one room, saving staff and volunteers time and energy. The annual lease was only a dollar, saving the organization significant funds over the years.
In 2006, the space we were using in the Regional Health Building was needed for others uses. The Airdrie Food Bank began a campaign to look for a new location. The City offered to lease the Food Bank a piece of land. With the help of many volunteers, including particularly Martin Durocher, who oversaw the project, we were able to purchase a mobile home, modify it to meet commercial standards, move and renovate a building donated by the Ag building (for the warehouse) and set up shop. Our Grand Opening was held in March 2007.
For years we had been in urgent need of additional space to continue to meet the growing needs of those struggling in our community. With the support of our community, we moved into our new purpose-built facility in August 2014. In 2016 we expanded our services to include skill building programs through our Community Kitchen.
We continue to work hard to meet the drastically increased demand for food services and programs in our area and truly appreciate the on-going support of our community.